Spotlight on a charity

September 2017


Every six seconds someone contacts the Samaritans. Ten times a minute the Samaritans have the opportunity to turn someones life around.

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What's different about Samaritans?

Round the clock

They are there for people when they need them, which could be any time of day or night.

People talk to them for as long as they like, as many times as they like.

They don't rush, interrupt or push anyone out of the door. They let people lead the conversation at their own pace.

There's no waiting lists, and no assessments.


They want you to feel safe whilst talking to them, so you can tell them how you’re really feeling. That’s why they take confidentiality very seriously.

For some, they are the only place someone can turn to without fear of judgement.

For others that might worry about burdening friends or family, they offer a safe place to turn.

they talk about difficult issues

They don’t skirt around issues, and they are not afraid to go into deep and difficult areas.

Sometimes just having the acceptance from someone that what they say won’t be judged is enough to help people open up, and is such a relief to them.